tracyTracy Henry:
Tracy graduated from SUNY Oswego with a Bachelor’s of Arts in Public Justice and a minor in forensic science. She has been working in the community as a victim advocate since 2010. Tracy has been the Lead Victim Advocate at the CAC of Oswego County since 2012 where she works diligently to bring necessary services to abused children and their families.  Tracy is a strong advocate with knowledge of the law and the protections needed for victims to receive justice and safety within their community.

karriedammKarrie Damm:

Karrie Damm, LMFT obtained her Bachelor’s and Master’s degrees from Syracuse University and has been a practicing Marriage and Family Therapist since 1998.  Karrie has specialized clinical training in treating families who have experienced abuse or trauma and has been affiliated with Child Advocacy Centers across Central New York since 2002.  Karrie has been the Executive Director of the CAC of Oswego County since 2010  and she has a wealth of experience supervising programs in the Child Welfare field in non-profit agencies like Catholic Charities and The Salvation Army.  She is past Treasurer and President of the New York Association of Marriage & Family Therapy (NYAMFT 2008-2015).  She is a member of the Child Protection Advisory Council in Oswego County and she works with other community agencies to address issues related to poverty, violence, child abuse, and human trafficking.  She is a fierce advocate for children and works tirelessly to help families find health, safety and compassion for one another.



Rachel Muntz:
Rachel graduated from SUNY Oswego with a Bachelor of Arts in Public Justice. Rachel started as an intern in the Victim Advocacy Program in 2014, and was hired as a part time advocate soon after. 5 months later, Rachel was promoted to the position of full-time advocate. Rachel is also the program coordinator/advocate for The Oswego County Child Fatality Review Team. Rachel is a certified EMT-B and enjoy working on an ambulance. Rachel has been volunteering working with children in a variety of settings for about 8 years.




melissabiophotoMelissa Baker:

Melissa is  a Licensed Mental Health Counselor and certified in Trauma Focused Cognitive Behavioral Therapy. Melissa has  been with the CAC for five years.  Before working at the CAC she worked with other non-profit agencies as a caseworker and therapist.  Melissa enjoys working with the kids and families at the CAC and being able to help them tell their story and heal from their traumas. Melissa received her Bachelors in Psychology from Lemoyne College and Masters in Mental Health Counseling from SUNY Oswego.  Melissa has been a counselor at the CAC since 2011.  Melissa has additional training in youth with problem sexualized behavior (PSB) and co-facilitates the PSB group for youth ages 7-12.


Stacy Austin-Root received her Bachelors Degree in Psychology and Child and Family Studies from SUNY Oneonta and her Masters Degree in Clinical Psychology from Georgia Southern University. She became a Licensed Mental Health Counselor in 2006 and is certified in Trauma Focused Cognitive Behavioral Therapy. Stacy is the Clinical Director at the CAC, where she coordinates the Counseling Program and the Oswego County Trauma Response Team. She has additional training in youth with problematic sexual behaviors (PSB) and co facilitates the PSB group for youth ages 7-12. Stacy provides counseling to families that have experienced severe physical abuse, sexual abuse and traumatic grief. She has worked at the CAC for 12 years.





Carol gradated from Syracuse University with a master’s degree in marriage and family therapy in 2011. She is now a Licensed Marriage and Family Therapist with a certification in Trauma Focused Cognitive Behavioral Therapy (TFCBT). She has been a counselor at the CAC for almost four years. Carol really enjoys being able to help children and families in their healing process following a trauma.



Melanie received her Master’s Degree from SUNY Oswego in Mental Health Counseling. Melanie is a Licensed Mental Health Counselor and is certified in Trauma-Focused Cognitive Behavioral Therapy. Melanie studied as an intern at the CAC in 2010, began working as a Victim Advocate in July 2011 and then transitioned to her work as a counselor in November 2011. Melanie also sits on the Trauma Response Team of Oswego County. She loves working with each unique family and helping them realize the strength they have to heal.